a man holding a smartphone

Description

Trustur AI is a generative AI-powered digital assistant developed by Floodgates International Corp. to help individuals and businesses complete everyday tasks through a conversational interface. Accessible via web, mobile applications, WhatsApp, and Telegram, the platform supports document drafting, research, presentations, file analysis, study assistance, media generation, and bill payments from a single AI-powered workspace.

For individual users, Trustur AI provides AI-assisted content creation, document summarisation, research support, voice interaction, and personalised assistance. For businesses, it offers workflow automation, customer management, invoice preparation, payment reminders, business reporting, and AI-generated marketing content. The platform also includes news aggregation, document export, and memory features that enable users to personalise their interactions over time. According to publicly available information, Trustur AI supports more than 160 languages and is designed to integrate AI into everyday productivity, communication, and digital service delivery.

Objective

  • Provide AI-powered assistance for personal and business productivity.
  • Automate document creation, research, and content generation.
  • Support digital payments and everyday service transactions.
  • Improve access to information through AI-assisted search and summarisation.
  • Enhance business operations through workflow and customer management automation.

Risk Classification

Trustur AI has been assigned a Medium Risk classification because it processes user prompts, uploaded documents, and personal information to generate AI-assisted outputs and perform digital services. Inaccurate, incomplete, or misleading AI-generated content could affect users' decisions if relied upon without verification. The platform also processes personal and business data for functions such as document analysis, payments, reminders, and personalised assistance, requiring appropriate safeguards for privacy, cybersecurity, transparency, and human oversight. Publicly available information indicates that users can request deletion of their data, although detailed information on model governance and AI decision-making is not comprehensively disclosed.

Risk tier: Medium

  • Visibility

    Public

  • Linked Institution

  • Organization type

    Private Sector

  • Sector

    Productivity and Digital Services

  • Specific sectors

    Information and Communication Technology

  • Risk Tier

    Medium

  • SDG goal

    8 and 9

  • Deployment status

    in use

  • Coverage area

    Global (with services available through web, mobile applications, WhatsApp, and Telegram).

  • Uses personal data?

    Yes